Privacy Policy
Last updated: September 4, 2026
1. Who We Are
CabFam is a family connection app for trucking families, available to US residents only. This policy explains what we collect, how we use it, and your rights.
2. Information We Collect
- Account info: name, email, phone, household role (driver or home base partner).
- Check-in data: the status and location a driver chooses to attach when they post a check-in. We do not collect continuous, background, or real-time location, and we do not track the driver between check-ins.
- Content: status updates, Mile Marker Moments — short text notes shared within your household — and important dates added to Never Miss a Moment such as birthdays and anniversaries.
- Payment info: handled by Stripe; we do not store card numbers.
- Device & usage data: app version, device type, crash logs.
3. How We Use Your Information
- Show the driver's most recent check-in — status, and location if the driver included it — to the one home base partner on the household account.
- Deliver notifications between the two members of your household.
- Process subscription payments and manage your account.
- Diagnose bugs and improve the app.
4. Check-Ins and Location
Check-ins are always driver-initiated. CabFam does not run location tracking in the background, does not report the driver's position continuously, and cannot see where the driver is between check-ins. A driver's check-in is visible only to the one home base partner on their household account. Check-in history is retained for 24 hours, then deleted automatically.
To convert your check-in coordinates into a readable location (state, county, or city), CabFam sends them to a third-party reverse-geocoding service based in Australia, with data storage in Australia and the US. That service is BigDataCloud (bigdatacloud.com). This exchange happens in real time and is not stored or linked to your identity by that service, per their privacy policy.
5. My Tribe
Drivers may connect with up to 5 fellow drivers through My Tribe. When you join another driver's Tribe, your check-in status and general location — at the precision level you set in Location Sharing — are visible to that driver, and their check-in status and general location are visible to you. Tribe members cannot see your household data, Mile Marker Moments, Rolling Home information, or Never Miss a Moment dates. If either driver removes the other from their Tribe, the connection is severed immediately and silently on both sides — no notification is sent. You may remove a Tribe member at any time from the Driver Dashboard.
6. Payments
Subscription billing is handled by Stripe under their own privacy policy. We receive transaction status but not full payment-card details.
7. Adults Only
CabFam is for adults only. Both seats on a household account — the driver and the home base partner — must be held by adults aged 18 or older, and CabFam is not intended for use by minors. CabFam does not permit anyone under 18 to hold a household account seat. If we learn that a minor has created an account or provided data, we will delete it — contact privacy@cabfam.app.
8. Sharing & Disclosure
We do not sell your data. We share data only: (a) with the other member of your two-person household account, (b) with service providers (e.g., Stripe, BigDataCloud for reverse geocoding, cloud hosting) under confidentiality, and (c) when required by law.
9. Geographic Restriction
CabFam is available to US residents only. Users outside the United States are not permitted to use this service.
10. Your Rights
- Access, export, or delete your personal data.
- Cancel your subscription from the app.
- Email privacy@cabfam.app for any privacy request.
11. Security
We use encryption in transit and at rest and follow industry best practices. No system is perfectly secure; we encourage strong passwords and device security.
12. Changes
Material changes to this policy will be communicated in-app. Continued use after changes means you accept the updated policy.
13. Contact
privacy@cabfam.app